Job Description

Primary Location: Costa Rica Education: Bachelor’s Degree Job Function: Documentation and Information Management Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 17077469 Description Job Purpose: ICG KYC BSU function within the ISG utility of ICG O&T. Responsible for the approval process of the KYC Record within Citi’s KYC risk management programme. The unit is responsible for ensuring compliance with both local regulatory requirements and Citigroup standards for Anti-Money Laundering (AML). Job Background/context: The successful candidate will be responsible for leading a team of Case Managers ensuring oversight over their daily functions and daily checking and feedback on the quality of Case Manager completions. The candidate will assist the Section Manager and Operations Manager in the leadership function within the department. Key Responsibilities: Review KYC records for ICG BSU to ensure satisfactory quality of records prior to business and AML approval. Provide feedback to case managers, senior case managers and team leads where findings identified in cases reviewed, to reduce future failure rates. Work closely with team leads to provide feedback and share trends for case managers with continued errors to ensure appropriate corrective action can be taken. Work with In Process Review team where deficiencies in reviews identified to ensure quality reviews are consistent and accurate. Work to business deadlines supporting team leads in timely review of cases daily and where business deadlines are present, with flexibility of resource and availability. Contribute proactively to calibration sessions in Costa Rica and across the region, being active in sharing experience and proposing best practise or change in approach as appropriate. Assist relationship and coverage teams globally in completion of the KYC Record Perform the checking procedure and ensure quality and coaching needs are identified and met on the team Management of ad-hoc departmental projects as assigned Developmental value Great opportunity to gain experience in quality reviews, and providing guidance to case managers across the region. Qualifications Person Specification Knowledge/Experience: 2-5 years’ experience in banking or finance 2-5 years people management experience Experience in control/risk or Compliance (AML/KYC) function (an advantage) Knowledge and experience of the technologies and processes used in Citi Knowledge of AML policies and regulatory requirements Considerable experience of dealing with senior management in a multi-function environment Skills : Leadership and Motivational skills Innovation and change management Process re-engineering and improvement Excellent communication skills – ability to communicate at all levels within the organization Change management and implementation Excellent people management experience Excellent oral and written communication skills Proficient use of Microsoft Applications ( Word, Excel, Access, PowerPoint, Visio, Project ) Project Management Skills MIS and metrics and efficiency analysis skills Qualifications: University degree in Law, Business/Finance, Math, Economics. Competencies: Ability to work well under pressure and tight time frames Accuracy and strong attention to detail Ability to multitask and prioritize Minimum supervision with self-directed, project management skills Strong organizational and planning Pro-active, flexible, have good organizational skills and must be team player. Ability to work in a dynamic environment.

Source: Citi jobs in Costa Rica

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