Job Description

Full time position

Language: English, French, Spanish

How to Apply

Title                  :    Contract Setup and Assembly-French Job Location  :    Forum1, Santa Ana, CR Language: English, French, Spanish  Job description: This role requires strong attention to detail and problem solving skills. The CSA team member needs to be able to work with multiple teams to ensure accurate completion of contract documentation. Needs to be able to use deductive reasoning to solve customer specific problems. Job responsibilities/description Utilize Process Documentation and resources to create contract documents Ability to build on initial job responsibilities and understand and implement new skills and knowledge Utilize FAQ to respond to customer inquiries related to contract creation Follow Workflow processes to ensure accurate contract creation Initiative and confidence to speak up when identifying processes that you feel need improvement Maintain both new incoming requests as well as ongoing requests which required additional follow up to complete Work with Customers to ensure policy guidelines relating to contract documents are followed Required Skills General background and/or training and knowledge working within a billing, invoicing, and/or office atmosphere Basic computer program and application skills including the following: Understand and apply general Excel, Word, Outlook, Internet Explorer, OneNote, and work-flow functions and principles Ability to perform guided general computer troubleshooting, and understand when to apply it Restart programs, reboot computer, re-seat easily accessible power or communication cables to your computer if having issues Ability to effectively review team process documentation and provide feedback to management team regarding suggested improvements or corrections Strong business professional writing skills Ability to quickly adjust and work on varying work efforts and tasks Ability to readily accept and implement coaching feedback from team manager, Senior Specialists, and other resources Strong interpersonal skills

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