Job Description

Primary Location: Costa Rica Education: Bachelor’s Degree Job Function: Operations Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: Yes, 10 % of the Time Job ID: 17072652 Description Responsible for controlling and executing general daily maintenance on systems as required as well as performing validation checks on maintenance requests ensuring proper application of accounting and reporting principles. Act as an SME (subject matter expert) which might include supervision of specialized team. Key Responsibilities: Open, close and/or update systems elements (Accounts, Departments, Customers, Products, etc.) as required. Create and update the monthly Maintenance Recaps which outlines completed monthly maintenance. Maintain mapping tables and accounting rules, ensuring proper data flow through the several reporting systems in the company. Perform controls & validation checks on maintenance requests to ensure proper application of accounting principles and adherence to corporate accounting policy. Master technical aspects of systems assigned to this position, performing the role of an SME (Subject Matter Expert) providing technical analysis for day-to-day items, complex issues or filling consultant role to special projects related to the related system. Be the main point of contact with the customer. Support, prioritize and coordinate any project/controls needed to mitigate identified risk, roadblocks or issues impacting the Month End Close. Identify improvement opportunities, process risks, gaps or any help needed and communicate with business analyst & direct manager in a timely manner. Maintain an efficient, direct and timely communication with direct manager, team members and customers. Actively participate in training, communication, process improvement projects as assigned by direct manager in accordance with Citi objectives. Qualifications Bachelor’s degree in Business, Finance, Accounting or any related field. 3-5 years of experience in Financial or Technology Services. Prior technical experience with data mining, Business Objects, SQL Server or other analytical tools is desirable. 2 years experience in the specific system under her/his responsibility. Proficiency in Excel and Access Proficiency in the system under her/his responsibility (SMART, CRC, DSMT, PEARL, P2P, PSGL, Full Suite, etc.) Advanced English · Good organizational and multi-tasking skills · Prioritization skills Excellent documentation skills · Self-motivated and proactive · Effective time management skills · Strong follow-up skills · Deep understanding of the systems under her/his responsibility

Source: Citi jobs in Costa Rica

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