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22 Nov 2017

Reporting Operations Assistant – (, , Costa Rica)


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Job Description

Primary Location: Costa Rica Education: High School Diploma/GED Job Function: Finance Schedule: Full-time Shift: Day Job Employee Status: Temporary Travel Time: No Job ID: 17078354 Description Job Summary: Is responsible for executing general daily and month end operations on supported systems as per business calendar and job schedules. This person will be also responsible to guarantee the appropriate execution of system controls to avoid operational errors. Job Description: Performing accurate, efficient, and timely processing of operations tasks (generate reports, queries, customer support, execute task) as required. Support the issues management process for the Genesis platform and/or other systems supported by FRO. Support issues prioritization, follow up, escalation and metrics generation Perform any required control procedure as part of the sustaining process. Support, prioritize and coordinate any project/Controls needed to mitigate identified risk, roadblocks or issues impacting the Month End Close. Identify improvement opportunities, process risks, gaps or any help needed and communicate with business analyst & direct manager in a timely manner. Maintain an efficient, direct and timely communication with direct manager, team members and customers. Include being a team player and problem solver. Actively participate in training, communication, process improvement projects as assigned by direct manager in accordance with Citi objectives Qualifications Minimum requirements: High School diploma or equivalent. Non prior experience required, or College/University (freshman) student preferably with background in business, finance/accounting, system engineering or equivalent. Knowledge of Microsoft Office suite (Excel, Word, Power Point, Access), including some experience using Excel formulas, links, and pivot tables. Basic to intermediate proficiency in English Solid customer service and communication skills

Source: Citi jobs in Costa Rica

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